Shipping policy

Shipping Policy

Thank you for shopping with 3brothers.shop. Please review our shipping policy below to understand how and when your order will be delivered.

Order Processing

• Orders are processed within 1–3 business days (excluding weekends and holidays).

• Once your order is processed, you will receive a confirmation email with tracking information (if available).

Shipping Time

• Estimated delivery times vary depending on your location and the shipping method selected at checkout.

• Delivery times are estimates and not guaranteed.

• Delays may occur due to weather, customs clearance, carrier issues, or other factors beyond our control.

Shipping Rates

• Shipping costs are calculated at checkout based on your location and order size.

• Any applicable taxes, duties, or customs fees are the responsibility of the customer.

International Shipping

• We may ship internationally depending on your location.

• International customers are responsible for customs duties, import taxes, or fees imposed by their country.

• 3brothers.shop is not responsible for delays caused by customs processing.

Incorrect or Incomplete Address

• Customers are responsible for providing accurate and complete shipping information.

• Orders shipped to incorrect addresses provided by the customer may result in delays, additional fees, or loss of the package.

• We are not responsible for orders delivered to an incorrect address provided at checkout.

Lost or Delayed Packages

• Once an order has been shipped, responsibility for delivery lies with the carrier.

• If your package is significantly delayed or marked as delivered but not received, please contact the shipping carrier first.

• We will assist where possible, but 3brothers.shop is not responsible for lost packages after delivery confirmation.

Damaged Packages

• If your package arrives damaged, please contact us within 48 hours of delivery with photos and your order number so we can assist you.

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